Evaluate Experience

Has the web design company created web sites similar to yours? Do they have relevant industry experience? As with any services company, choosing someone that has relevant experience. If you want to sell products through your web site and accept credit card payments, does the web design company you are considering have experience doing just that?

Review the Portfolio

A well established web design company will have a solid portfolio of web sites that they have created for other clients. Ask for links to other site the design company has created and review each one. Do you like what you see? Do the sites have a style that appeals to you? In addition to reviewing web sites, ask for customer references. Contact their clients and ask them about their experience with the web design company. Were they happy with the results? Did they get what they paid for? How much did they pay? Would they recommend them? How long did it take? What didn't they like about the company? How responsive was the company when they had questions?

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Design vs. Build

Depending upon the scope of your web site, you may need to choose two different companies. Building a web site is a highly technical process. Designing a web site is a highly creative process. Many advertising firms specialize in web site design which does not necessarily require any web development skills whatsoever. The process of creating a web site is similar to the process of building a new home. Before you ask a construction company to start building, you first seek out an architect who creates a blueprint of your house taking into account what you want (number of stories, square footage, etc.). Creating a detailed blueprint before construction begins can help you accurately estimate the final price. Without the blueprint, you may end up paying a lot of money for a house that does not fit your needs. Creating a web site is exactly the same except most web site "builders" also claim to be "designers". The good news is that you can look at other sites a web design company has created (like looking at other homes that a home builder has made). Make sure you ask the web design company what their process is for designing a web site vs. building a web site. They should understand the difference between these two concepts. If they don't, they're probably builder that think they can also hawaii web design.